Personal information simply means any information or data that can be used to distinguish, identify or contact you.
WHY WE COLLECT PERSONAL INFORMATION AND HOW WE USE IT
Our primary purpose in collecting personal information is to provide you with a secure, efficient, and customized experience. We may use collect, use, process and examine your personal information when reasonable, relevant and necessary to:
⦁ Process order and payment transactions and send notices about your transactions;
⦁ Fulfill or delivery customer orders;
⦁ Resolve disputes, returns, collect fees, and troubleshoot problems;
⦁ Provide services and customer support timely and efficiently at your request;
⦁ Prevent potentially prohibited or illegal activities;
⦁ Deliver direct marketing, service update notices, and promotional offers based on your communication preferences;
When we can, we protect this information such that you are never identified as an individual. For the avoidance of doubt, with this practice we try to present information in segments or categories and remove any personally identifiable information from the data.
We will not sell or rent your personal information to third-parties for their marketing purposes without your explicit consent.
HOW WE COLLECT INFORMATION ABOUT YOU
When you visit our website or use our services or application, we collect information sent to us by your computer, mobile phone, or other access device. This information may include your IP address, device information including, but not limited to, unique identifier, name and type, operating system, location, mobile network information and standard web log information such as your browser type, traffic to and from our site, and the pages you access on our website.
Before permitting you to use our services, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth, social security number or other information. We also collect your contact details like billing address, telephone number, mobile phone number, email address. We may also obtain information about you from third-parties such as credit bureaus and identity verification services. You can check what we know about you by making a request to the Data Privacy Officer through the contact details provided below.
When you use our services, we collect information about your transactions and your other activities on our website and we may collect information about your computer or other access device for fraud prevention purposes.
In order to help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with our website or our services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity that may affect the availability of our services.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Finally, we may collect additional information from or about you in other ways such as interactions with our customer support team.
When you access our website or content or use our application or services, we or companies we work with may place small data files called cookies or pixel tags on your computer or other device. We use these technologies to:
⦁ Recognize you as a customer;
⦁ Customize services, content, and advertising;
⦁ Measure promotional effectiveness; and
⦁ Collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.
We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire.
We also use Local Shared Objects, commonly referred to as “Flash cookies,” to help ensure that your account security is not compromised, to spot irregularities in behavior to help prevent fraud, and to support our sites and services.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of our website. The help section of most browsers or browser add-ons provides instructions on blocking, deleting or disabling cookies.
HOW WE PROTECT AND STORE PERSONAL INFORMATION
Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonimized so that it does not identify a specific user.
We store and process your personal information in the cloud, and we protect it by maintaining electronic and procedural safeguards. We use computer safeguards such as firewalls and data encryption. We enforce physical access controls to our buildings and files and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
In our offices we have organized departments so that those persons who are authorized to view, monitor, analyze, and manage personal information are isolated from other employees.
RIGHTS OF OUR CUSTOMERS
Our customers irrespective of current jurisdiction have been guaranteed certain privacy and information security rights under the Personal Data Protection Act 2012 (PDPA). We adhere to rights expressly stated in the Act where applicable.
HOW WE SHARE PERSONAL INFORMATION TO FULFILL SERVICES
To process your payments, we securely share your personal information with the company that process your payments. This may include limited contact information, order details and bank account.
We may also provide your shipping details to third party to help fulfill or deliver your order.
HOW WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES
We may share your personal information with:
Service providers under contract who help with parts of our business operations such as fraud prevention and bill collection services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
Financial institutions with which we partner.
Law enforcement, government officials, or other third-parties when:
We are compelled to do so by a subpoena, court order or similar legal procedure; or
We believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss;
We report suspected illegal activity or to investigate violations of our User Agreement.
We will not sell or rent any of your personal information to third-parties for their marketing purposes and only shares your personal information with third-parties as described in this policy. If there is an actionable breach of your personal information, we will notify you within 72 hours.
We will notify you of material changes to this policy by updating the ‘last updated’ date at the top of this page. It is recommended that you visit this page frequently to check for changes.
HOW WE PROTECT YOUR INFORMATION
We keep and protect your information using a secured server behind a firewall, encryption and security controls;
We restrict access to your information only to qualified and authorized personnel who hold your information with strict confidentiality;
We undergo regular audit and rigorous testing of our infrastructure’s security protocols to ensure your data is always protected; and
We let you update your information securely to keep our records accurate. We will retain your personal data throughout the subscription of our products and services, and for a maximum period of five (5) years after account closure, in accordance with Philippine AML laws and regulations, as they might be amended from time to time.
HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION
You have certain rights in relation to your personal data under the Personal Data Protection Act 2012 (PDPA). , which includes the right to object to processing, the right to access your data, the right to amend or rectify inaccurate data, and the right to erasure or blocking of data.
HOW YOU CAN CONTACT US ABOUT PRIVACY QUESTIONS
If you have questions or concerns regarding this policy, you may contact us on our support page or by contacting directly at firstname.lastname@example.org.